Thinking of Writing for Medium? Six Days After Filing a Request With Support I Have Yet to Receive Help

Six days after contacting SUPPORT I’ve received no help for the problems plaguing me on the Medium platform

If you think that Medium is a viable platform, you are mistaken. Despite all the clickbait articles about how this Medium writer made a fantastic sum of money (whose metier is writing articles about the fantastic sums of money they made on Medium and , or other sites), I have never made enough money to cover the $5.00 monthly subscription price — which I cancelled, as the platform becomes dysfunctional.

Much worse than the practical non-existent pay is that I have been told by potential readers that they cannot access my Medium articles from their smartphones. I thought it was only me, as — at time — I cannot access my articles from my IPhone, either.

That may be one reason my readership is low.

The final blow for me — which led me to cancel my membership — was that the editing function for already published articles ceasing to work, as did most of the tools to navigate the site.

I filed a request with the Help desk six days ago — SIX DAYS AGO — and have yet to hear back from them, other than a perfunctory email from “, telling me they have received my request.

Perhaps by writing this, I’ll get some feedback from

I’ll keep you informed.

I am a writer who lives in New Hampshire

Love podcasts or audiobooks? Learn on the go with our new app.

Recommended from Medium

Hyper Polyglot Progress 2

Death Of A Pseudonym

3 Tips for Writing Posts on Medium About Posting on Medium

This Is Why Not Getting Curated by Publications Must Not Deter You from Reaching Your Dream of…

What if the only thing you can give is your perspective?

Medium For Writing

How to Create Chapters

Write for Young Minds Overflow

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store
Jon Hopwood

Jon Hopwood

I am a writer who lives in New Hampshire

More from Medium

Prepping your novel for editing

Writing is… hard?

How does your story taste?

I’m a Full-Time University Student and I Love Online Learning

The word love spelled out in neon lights.